Privacy & Cookie Policy
Last updated: 19-08-25
At Simply Coffeenated (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you use our website www.simplycoffeenated.co.uk.
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1. Information We Collect
We may collect and process the following information about you:
• Personal details: name, email address, phone number, billing and delivery address.
• Order information: products purchased, payment method (note: payment details are processed securely via third-party providers, we do not store card details).
• Account details (if you create one): login credentials and preferences.
• Communication data: enquiries, feedback, or responses to surveys.
• Technical data: IP address, browser type, operating system, cookies, and usage data.
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2. How We Use Your Information
We use your personal data to:
• Process and deliver your orders.
• Communicate with you about your order or enquiries.
• Improve our products, services, and website.
• Send marketing communications (only if you have opted in).
• Comply with legal or regulatory obligations.
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3. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour data.
Types of cookies we use:
• Essential cookies – required for the website to function properly (e.g., shopping cart, checkout process).
• Analytics cookies – help us understand how visitors use our site (e.g., Google Analytics).
• Marketing cookies – may be used (with consent) to show you tailored offers or adverts.
You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect website functionality.
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4. Sharing Your Information
We do not sell your personal data. We may share your data with trusted third parties for the following purposes:
• Payment processing providers.
• Delivery and courier services.
• IT and website hosting partners.
• Marketing and email platforms (only where consent has been provided).
All third parties are required to handle your information securely and only for agreed purposes.
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5. Data Storage & Security
• Your personal data is stored securely on our systems.
• We take appropriate technical and organisational measures to protect your data.
• Data is only retained as long as necessary for the purposes collected or as required by law.
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6. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Restrict or object to certain processing.
• Withdraw consent for marketing at any time.
• Request a copy of your data in a portable format.
To exercise these rights, please contact us using the details below.
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7. Contact Us
If you have any questions about this Privacy & Cookie Policy or how we handle your data, please contact us:
Simply Coffeenated
📧 Email: office@simplycoffeenated.co.uk
📍 Address: The Launchpad, Airport Business Park, Cherry Orchard Way, Rochford, SS4 1YH
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8. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
